Background
Sales representatives are required to adhere to a specified code of conduct during calls on customers.
Requirements
Independently accessed exercises with an audit trail susceptible to scrutiny by the regulatory authority.
Solution
A series of short, scenario based exercises recording responses and reporting the results.
Benefit
Representatives remotely briefed and tasked to complete the excesses at times and places convenient to the individual, by a specified deadline. No need to pulls the sales force off the road and a reduction in the expenses associated with doing so.
